1. Acceptance of Terms
By accessing this website, creating an account, submitting a booking, uploading travel documents, or using any service provided by Enterprise Travel & Tours, you agree to comply with these Terms and Conditions.
2. Booking Policy
- All bookings are subject to availability.
- Submitting a booking request does not automatically guarantee confirmation.
- Your reservation becomes confirmed only after approval by Enterprise Travel & Tours.
- Travel schedules, accommodation, airlines, and itineraries may change due to operational requirements.
3. Payments
- Payments must be completed according to the agreed payment schedule.
- Failure to complete payment may result in cancellation of your booking.
- Payment confirmation is subject to verification.
- Additional charges imposed by airlines, hotels, or government agencies are the responsibility of the traveler unless otherwise stated.
4. Travel Documents
- The traveler is responsible for providing accurate and valid travel documents.
- Passports must remain valid according to destination requirements.
- Incomplete or inaccurate documents may delay processing or result in cancellation.
- Enterprise Travel & Tours is not responsible for delays caused by incomplete client requirements.
5. Cancellations and Refunds
- Cancellation requests are subject to the cancellation policy of airlines, hotels, tour operators, and suppliers.
- Refunds, when applicable, may be subject to administrative fees and supplier charges.
- Processing time for approved refunds depends on the payment provider and supplier policies.
6. Client Responsibilities
- Provide truthful and accurate information.
- Keep your account credentials confidential.
- Review all booking information before submission.
- Arrive at airports, terminals, and meeting points on time.
- Comply with immigration, customs, airline, and destination regulations.
7. Privacy
Personal information submitted through this website is processed in accordance with our
Privacy Policy
and the Data Privacy Act of 2012 (Republic Act No. 10173).
8. Limitation of Liability
Enterprise Travel & Tours acts as a travel service provider and coordinator.
We shall not be liable for delays, cancellations, schedule changes, natural disasters, government restrictions, airline decisions, hotel policies, or other events beyond our reasonable control.
9. Website Usage
- Do not misuse the website.
- Do not upload malicious files.
- Do not attempt unauthorized access.
- Do not interfere with website operations.
10. Account Suspension
Enterprise Travel & Tours reserves the right to suspend or terminate accounts involved in fraudulent activities, abuse, submission of false information, or violations of these Terms and Conditions.
11. Amendments
Enterprise Travel & Tours reserves the right to modify these Terms and Conditions at any time. Updated versions will be published on this website.
12. Contact Us
For questions regarding these Terms and Conditions, please contact us through our
Contact Page
or email our customer support team.